# PRO EDU Help Center

> Answers for everything PRO EDU

## The Unlimited PRO PLAN Membership

- [Where do I sign up for the PRO PLAN Membership?](https://support.proedu.com/en/articles/9101681-where-do-i-sign-up-for-the-pro-plan-membership.md): PRO PLAN Membership information
- [What is the Unlimited PRO PRO Plan?](https://support.proedu.com/en/articles/8871333-what-is-the-unlimited-pro-pro-plan.md): What is the PRO PLAN Membership subscription and how do I sign up?
- [Where Do I Stream & Watch PRO PLAN Tutorials or Download Assets?](https://support.proedu.com/en/articles/8871334-where-do-i-stream-watch-pro-plan-tutorials-or-download-assets.md)
- [What do I get with an Unlimited PRO PLAN membership?](https://support.proedu.com/en/articles/8871354-what-do-i-get-with-an-unlimited-pro-plan-membership.md)
- [What's Not Included in My PRO PLAN Membership?](https://support.proedu.com/en/articles/8871351-what-s-not-included-in-my-pro-plan-membership.md)
- [What currencies do you accept?](https://support.proedu.com/en/articles/8871348-what-currencies-do-you-accept.md)
- [How much is the PRO Plan subscription plan?](https://support.proedu.com/en/articles/8871349-how-much-is-the-pro-plan-subscription-plan.md)
- [Is there a tutorial release schedule?](https://support.proedu.com/en/articles/8871350-is-there-a-tutorial-release-schedule.md)
- [How can I log in to the PRO PLAN?](https://support.proedu.com/en/articles/8871346-how-can-i-log-in-to-the-pro-plan.md)
- [How do I update my credit card information for payment?](https://support.proedu.com/en/articles/8871347-how-do-i-update-my-credit-card-information-for-payment.md)
- [Is it possible to watch tutorials offline or in an App?](https://support.proedu.com/en/articles/8871352-is-it-possible-to-watch-tutorials-offline-or-in-an-app.md): How to watch and download content offline to your mobile device like an iPhone or iPad.
- [Can I pay monthly for unlimited access?](https://support.proedu.com/en/articles/8871353-can-i-pay-monthly-for-unlimited-access.md)
- [How do I know when my next payment is?](https://support.proedu.com/en/articles/8871344-how-do-i-know-when-my-next-payment-is.md)
- [Is the annual plan the same price each year?](https://support.proedu.com/en/articles/8871345-is-the-annual-plan-the-same-price-each-year.md)
- [Can I pause my membership?](https://support.proedu.com/en/articles/8871305-can-i-pause-my-membership.md)
- [How do I cancel the PRO Plan membership?](https://support.proedu.com/en/articles/8871338-how-do-i-cancel-the-pro-plan-membership.md)

## Streaming & Downloading Questions

- [PRO EDU Account Types: Streaming & Billing](https://support.proedu.com/en/articles/8871298-pro-edu-account-types-streaming-billing.md)
- [Where do I find the course I purchased?](https://support.proedu.com/en/articles/8871360-where-do-i-find-the-course-i-purchased.md): How to find and stream the content you purchased.
- [I Forgot My Password | How To Reset](https://support.proedu.com/en/articles/8871342-i-forgot-my-password-how-to-reset.md): How to reset your password at Learn.proedu.com
- [No account associated with my email \(learn.proedu.com\)](https://support.proedu.com/en/articles/8871341-no-account-associated-with-my-email-learn-proedu-com.md)
- [Where can I find the PRO EDU Apps?](https://support.proedu.com/en/articles/8871302-where-can-i-find-the-pro-edu-apps.md)
- [Can I download content on the unlimited PRO PLAN Memberships?](https://support.proedu.com/en/articles/8871303-can-i-download-content-on-the-unlimited-pro-plan-memberships.md)
- [Can I watch my content without downloading?](https://support.proedu.com/en/articles/8871375-can-i-watch-my-content-without-downloading.md)
- [How are the files delivered?](https://support.proedu.com/en/articles/8871377-how-are-the-files-delivered.md)
- [I am having problems downloading](https://support.proedu.com/en/articles/8871379-i-am-having-problems-downloading.md)
- [My tutorial links are expired](https://support.proedu.com/en/articles/8871380-my-tutorial-links-are-expired.md)
- [Where are the included downloads?](https://support.proedu.com/en/articles/8871359-where-are-the-included-downloads.md)
- [Can I access purchases & downloads from my tablet?](https://support.proedu.com/en/articles/8871337-can-i-access-purchases-downloads-from-my-tablet.md)
- [Can I use two coupons or stack coupon codes?](https://support.proedu.com/en/articles/8871372-can-i-use-two-coupons-or-stack-coupon-codes.md)
- [Where do I enter my discount code?](https://support.proedu.com/en/articles/8871299-where-do-i-enter-my-discount-code.md)
- [How do I enter discount codes?](https://support.proedu.com/en/articles/8871369-how-do-i-enter-discount-codes.md)
- [Does PRO EDU offer military discounts?](https://support.proedu.com/en/articles/8871296-does-pro-edu-offer-military-discounts.md)
- [Can I use 2 coupon codes?](https://support.proedu.com/en/articles/8871370-can-i-use-2-coupon-codes.md)
- [Does PRO EDU offer student discounts?](https://support.proedu.com/en/articles/8871297-does-pro-edu-offer-student-discounts.md)
- [How can I submit my work?](https://support.proedu.com/en/articles/8871364-how-can-i-submit-my-work.md)
- [How can I join the secret Facebook group?](https://support.proedu.com/en/articles/8871365-how-can-i-join-the-secret-facebook-group.md)
- [How can I talk with PRO EDU instructors?](https://support.proedu.com/en/articles/8871363-how-can-i-talk-with-pro-edu-instructors.md)

## Course & Asset Questions

- [Why are Fuji files not working with the 3D LUTs in Capture One?](https://support.proedu.com/en/articles/8871382-why-are-fuji-files-not-working-with-the-3d-luts-in-capture-one.md)
- [Is PRO EDU the same company as RGG EDU?](https://support.proedu.com/en/articles/8871383-is-pro-edu-the-same-company-as-rgg-edu.md)
- [Why are 3D LUTs not exporting from Lightroom to Photoshop?"](https://support.proedu.com/en/articles/8871357-why-are-3d-luts-not-exporting-from-lightroom-to-photoshop.md)
- [What versions of Lightroom and Camera RAW will the 3D LUTs work with?](https://support.proedu.com/en/articles/8871362-what-versions-of-lightroom-and-camera-raw-will-the-3d-luts-work-with.md)
- [Can I use the RAW images in my portfolio or online?](https://support.proedu.com/en/articles/8871367-can-i-use-the-raw-images-in-my-portfolio-or-online.md)
- [Why doesn't a .psw file install in Photoshop?](https://support.proedu.com/en/articles/8871358-why-doesn-t-a-psw-file-install-in-photoshop.md)
- [Are Vysics Plugins Mac M1 Compatible?](https://support.proedu.com/en/articles/8871306-are-vysics-plugins-mac-m1-compatible.md)
- [How do I install the Vysics plugins?](https://support.proedu.com/en/articles/8871307-how-do-i-install-the-vysics-plugins.md)
- [Where are the Vysics plugins for PRO Plan members?](https://support.proedu.com/en/articles/8871308-where-are-the-vysics-plugins-for-pro-plan-members.md)
- [How do I install presets in NBP ColourMapX?](https://support.proedu.com/en/articles/8871321-how-do-i-install-presets-in-nbp-colourmapx.md)
- [Will NBP plugins work on CS6?](https://support.proedu.com/en/articles/8871330-will-nbp-plugins-work-on-cs6.md)
- [A NBP plugin doesn't work, what should i do?](https://support.proedu.com/en/articles/8871328-a-nbp-plugin-doesn-t-work-what-should-i-do.md)
- [A NBP plugin panel closes automatically whenever I click away from it – Why?](https://support.proedu.com/en/articles/8871327-a-nbp-plugin-panel-closes-automatically-whenever-i-click-away-from-it-why.md)
- [Will the NBP plugins work with Affinity Photo?](https://support.proedu.com/en/articles/8871326-will-the-nbp-plugins-work-with-affinity-photo.md)
- [Installing NBP plugins in Windows and I see "Windows Defender SmartScreen prevented...". Should I be worried?](https://support.proedu.com/en/articles/8871325-installing-nbp-plugins-in-windows-and-i-see-windows-defender-smartscreen-prevented-should-i-be-worried.md)
- [Will the NBP plugins work in Adobe Lightroom?](https://support.proedu.com/en/articles/8871324-will-the-nbp-plugins-work-in-adobe-lightroom.md)
- [What are the minimum system requirements for the NBP plugins?](https://support.proedu.com/en/articles/8871323-what-are-the-minimum-system-requirements-for-the-nbp-plugins.md)
- [Why doesn't ColourMapX work?](https://support.proedu.com/en/articles/8871322-why-doesn-t-colourmapx-work.md)
- [How do I install the NBP FreqSep Control plugin?](https://support.proedu.com/en/articles/8871331-how-do-i-install-the-nbp-freqsep-control-plugin.md)

## Pre-Purchase & Product Questions 

- [Can I make purchases from the streaming platform?](https://support.proedu.com/en/articles/8871368-can-i-make-purchases-from-the-streaming-platform.md)
- [What is your policy regarding returns, cancellations, and exchanges?](https://support.proedu.com/en/articles/8871371-what-is-your-policy-regarding-returns-cancellations-and-exchanges.md)
- [My tutorial download links haven't arrived](https://support.proedu.com/en/articles/8871373-my-tutorial-download-links-haven-t-arrived.md)
- [Where do I find my receipt?](https://support.proedu.com/en/articles/8871374-where-do-i-find-my-receipt.md)
- [Can I finance tutorials or products from PRO EDU?](https://support.proedu.com/en/articles/8871300-can-i-finance-tutorials-or-products-from-pro-edu.md)
- [Will you ship a tutorial on a USB or CD?](https://support.proedu.com/en/articles/8871376-will-you-ship-a-tutorial-on-a-usb-or-cd.md)
- [What are Watts?](https://support.proedu.com/en/articles/8871294-what-are-watts.md)
- [Tutoriales Con Subtítulos En Español](https://support.proedu.com/en/articles/8871332-tutoriales-con-subtitulos-en-espanol.md)
- [Can I extend my Cinema 4D/Redshift license?](https://support.proedu.com/en/articles/8871309-can-i-extend-my-cinema-4d-redshift-license.md)
- [My Maxon license shows the wrong date or shows I am using my trial version](https://support.proedu.com/en/articles/8871310-my-maxon-license-shows-the-wrong-date-or-shows-i-am-using-my-trial-version.md)
- [What is a 3D render engine?](https://support.proedu.com/en/articles/8871311-what-is-a-3d-render-engine.md)
- [What exactly is a "Certification" in the CGI for Photographer's course?](https://support.proedu.com/en/articles/8871315-what-exactly-is-a-certification-in-the-cgi-for-photographer-s-course.md)
- [What is different about CGI courses and CGI tutorials?](https://support.proedu.com/en/articles/8871316-what-is-different-about-cgi-courses-and-cgi-tutorials.md)
- [What eGPU do I need for CGI rendering?](https://support.proedu.com/en/articles/8871317-what-egpu-do-i-need-for-cgi-rendering.md)
- [What is an eGPU and how does it work?](https://support.proedu.com/en/articles/8871318-what-is-an-egpu-and-how-does-it-work.md)
- [What eGPU is the most powerful for Octane X?](https://support.proedu.com/en/articles/8871319-what-egpu-is-the-most-powerful-for-octane-x.md)
- [Will an eGPU work on my Mac?](https://support.proedu.com/en/articles/8871320-will-an-egpu-work-on-my-mac.md)

## Pocket Portfolio

- [Pocket Portfolio Is Closing](https://support.proedu.com/en/articles/9101689-pocket-portfolio-is-closing.md): Information about Pocket Portfolio and options for current customers.