No account associated with my email (



Users who received an error logging into the platform can start a few simple troubleshooting techniques. 


Shortcuts: Jump straight to what you're looking for.



I Have Tried Resetting My Password, But No Email has been Delivered?

If you are trying to log in to the streaming platform and are not getting a password reset, please first make sure that the email being used is the email address that the confirmation email was received.


I Used PayPal To Pay For My Purchase, Does That Matter? 

If PayPal was used for the purchase, the account information was sent to the email address associated with the PayPal account. If access to this email address is no longer available, please email


Email with any questions. 


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  • I had purchased a tutorial yet never received it or could not find it please assist