OVERVIEW
Receipts and invoices for purchases can now be accessed directly through your PRO EDU account or the Shop Pay app (where available). We no longer email receipts separately, and customers who did not download their receipt from the purchase confirmation page can now retrieve it through their account.
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What Is a PRO EDU Shop Account?
Where Do I Find My Receipt?
Can I Get a PDF Receipt Emailed to Me?
SHOP ACCOUNT FEATURES
What Is a PRO EDU Shop Account?
The PRO EDU Shop account is your centralized hub for managing billing, payment methods, and purchase history. Through your account, you can:
Update and manage payment methods.
Access your purchase history and receipts.
Download receipts directly from your account.
You can log in to your PRO EDU Shop account here:
👉 https://account.proedu.com/
For users with access to the Shop Pay app (available in certain countries), you can also retrieve receipts and manage purchases through the app.
Where Do I Find My Receipt?
Your receipt is available in your purchase history:
Log in to your PRO EDU account here:
👉 https://account.proedu.com/Navigate to your purchase history.
Select the specific order to view and download the receipt in a printable format.
Can I Get a PDF Receipt Emailed to Me?
We no longer email receipts separately. Customers can access and download receipts directly from their account at https://account.proedu.com/ or via the Shop Pay app (if available).
Important Notes
VAT Numbers & VAT Tax: PRO EDU receipts do not include VAT numbers or VAT tax.
Checkout Without an Account: If you checked out as a guest and do not have an account, you can still create an account using the email associated with your purchase to retrieve your purchase history.
For assistance, email [email protected] or visit our Help Center.