Skip to main content
My tutorial download links haven't arrived
P
Written by PRO EDU Support
Updated over a month ago
PRO_Banner_1500.png

Important Update: No More SendOwl Download Links

PRO EDU has transitioned to a new system for accessing content. Direct download links via SendOwl are no longer active or renewable. Instead, all content is now accessible through our Learn platform and mobile apps, providing a streamlined and secure experience.


Accessing Your Purchases in the Learn Platform

Follow these steps to access your purchases and download any associated files:


Step 1: Sign In to Your Account

Log in to your PRO EDU account here:
šŸ‘‰ https://learn.proedu.com/sign_in

If youā€™ve forgotten your password, click ā€œForgot Passwordā€ to reset it.


Step 2: Locate Your Library

Once logged in, your purchased products can be found in your library:
šŸ‘‰ https://learn.proedu.com/library

Your library includes all your video courses, Master Collections, tools, and supplemental files.


Step 3: Download or Stream Content

  • For Master Collections, Tools, and Files:
    These can be downloaded directly to your computer through the Learn platform.

  • For Video Content:

    • Stream videos directly on your computer.

    • Download videos for offline viewing on any mobile device via the PRO EDU mobile apps.


Why Did PRO EDU End SendOwl Downloads?

To improve security and provide a more seamless experience, weā€™ve integrated all content into our Learn platform. This allows you to access your purchases anytime, without the need for renewing download links or managing expiration limits.


FAQs

What if I previously used SendOwl links?

All your purchases are now available in the Learn platform. Simply log in to your account to access your content.

Can I still download content to my computer?

Yes! Master Collections, tools, and supplemental files can be downloaded directly through the Learn platform. Video content is available for download via the PRO EDU mobile apps.

Do download links still expire?

No, with the Learn platform, thereā€™s no need for expiring download links. Your purchases remain accessible in your library indefinitely.

Need Help Accessing Your Purchases?

If you encounter any issues or have additional questions, please reach out to our support team or visit our Help Center.

Did this answer your question?