Users who received an error logging into the learn.proedu.com platform can start a few simple troubleshooting techniques.

If you are trying to log in to the streaming platform and are not getting a password reset, please first make sure that the email being used is the email address that the confirmation email was received.

PRO TIP: Look up your email history of receipts and purchase confirmations from @proedu.com emails to see what email address is associated with your purchases.

If PayPal was used for the purchase, the account information was sent to the email address associated with the PayPal account. If access to this email address is no longer available, please email [email protected].